Terms of Service.

1. About these Terms

These Terms of Service (the “Terms”) are a legally binding agreement between you (“you”, “your”, or “Client”) and Akii Technologies Ltd, a private company registered at the Dubai International Financial Centre (DIFC) under commercial licence number CL12662, with its registered office at IH-00-01-03-OF-05, Level 3, Innovation One, Dubai International Financial Centre, Dubai, United Arab Emirates (“HIP”, “we”, “our”, or “us”). Akii Technologies Ltd operates the Holm Intelligence Partners brand and publishes this website at holm.com(the “Website”).

By accessing or using the Website, submitting an application, entering into an engagement with us, or accessing any portal, platform, tool, or deliverable we provide, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, in which case “you” refers to that entity. If you do not agree to these Terms, you must not use the Website or any of our Services.

2. Definitions

• “Services” means all services provided by HIP, including the Website, the application process, advisory and execution services described at Section 4, access to any HIP-controlled portal or platform, and any deliverables produced in connection with the foregoing.
• “Engagement”means a specific advisory or execution relationship initiated by a signed statement of work, engagement letter, order form, or equivalent document (“SOW”) agreed between HIP and the Client.
• “Client Data” means data, documents, credentials, recordings, screenshots, system exports, text, or other materials that you or your personnel provide to HIP or make available to HIP in connection with the Services.
• “Deliverables” means reports, diagnostics, scorecards, classifications, roadmaps, policies, playbooks, models, prompts, configurations, and other outputs prepared by HIP and delivered to the Client as part of an Engagement.
• “HIP Methodologies” means the frameworks, diagnostics, evaluation methods, classification schemes, prompts, workflows, templates, playbooks, tools, software, know-how, and other materials developed, owned, or licensed by HIP, including those embodied in Deliverables.
• “Platform” means any software application, portal, or web interface operated by HIP through which Services are delivered, including any client-facing, sales-facing, administrator-facing, or operator-facing interface.
• “AI Systems” means artificial intelligence, machine learning, large language model, generative, predictive, or agentic technologies used by HIP in delivering the Services, including those made available through third-party providers.

3. Who these Terms apply to

These Terms apply to every visitor, applicant, Client, authorised user, and any other person accessing the Services. Specific categories of use are further governed by the following documents, which form part of these Terms:

• Our Privacy Policy, which describes how we handle personal information.
• Any SOW signed between HIP and the Client for an Engagement. Where a term of a signed SOW directly conflicts with these Terms, the SOW prevails for that Engagement.
• Any Data Processing Addendum (“DPA”) entered into between HIPand the Client where we process personal data on the Client’s behalf.
• Any Platform-specific access terms, acceptable use policy, or security requirements communicated to the Client in writing.

4. The Services

HIP provides four categories of Services to established businesses:

1. AI Operating Audit.A paid diagnostic that audits the Client’s existing AI footprint, classifies each initiative as keep, fix, or kill, and produces a prioritised operating path forward. Delivered under a signed engagement letter in tiers as published on the Website.
2. Integration Oversight. Strategic supervision of AI implementation across internal teams and third-party vendors, including sequencing, governance, and quality control.
3. Integration Execution. Fixed-scope deployment of selected workflows, including configuration, integration, and rollout, with delivery terms defined in the applicable SOW.
4. AI Operating Partner.An ongoing retainer covering prioritisation, roadmap evolution, governance, and continuous improvement of the Client’s AI Operating System.

HIP provides advisory, research, and technology services only. Akii Technologies Ltd is licensed by the DIFC as a Software House and for Technology Research and Development. We do not provide legal, tax, accounting, investment, financial, regulatory, medical, or other professional advice. We are not authorised or regulated by the Dubai Financial Services Authority, and nothing produced by us constitutes a financial service, investment recommendation, or regulated activity. You are responsible for obtaining independent professional advice before acting on any Deliverable.

5. Website use

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and view the Website for your own lawful, non-commercial, evaluative purposes. All other rights are reserved. You must not, and must not permit any third party to:

• copy, reproduce, republish, distribute, broadcast, sell, rent, licence, or otherwise commercially exploit any part of the Website, except as expressly permitted by these Terms or by applicable law that cannot be contracted out of;
• frame, scrape, harvest, mirror, or use any robot, spider, data-mining tool, or automated means to extract content, other than general-purpose search engines operating in accordance with our robots.txt directives and the published AI data usage preferences set out on the Website;
• use any content of the Website, including its text, structure, diagnostic terminology, classification language, or design, to train, fine-tune, ground, retrieve against, compare against, or evaluate any AI System, except with our prior written consent;
• reverse engineer, decompile, or disassemble the Website, the Platform, or any software or system made available through them;
• attempt to gain unauthorised access, probe for vulnerabilities, conduct any penetration test or security scan without written authorisation, interfere with, disrupt, or impose an unreasonable load on the Website, the Platform, or the infrastructure that supports either;
• upload, transmit, or introduce any virus, worm, trojan, ransomware, or other malicious code, any unlawful content, any content that infringes intellectual property, or any content that is defamatory, obscene, or harassing;
• use the Website or Services in violation of any applicable sanctions, export control, anti-money-laundering, anti-bribery, or anti-corruption law.

6. Accounts and credentials

Certain Services require you or your authorised users to register an account or receive credentials issued by us or through an identity provider acting on our behalf. You are responsible for maintaining the confidentiality of all credentials, for all activity carried out under your account, and for ensuring that each authorised user complies with these Terms. You must notify us immediately at [email protected] of any unauthorised use or suspected compromise of an account. We may suspend, disable, or terminate any account at our discretion where we reasonably believe security has been compromised or these Terms have been breached.

7. Application process

The Website includes an application form. Submitting an application is an invitation to treat and does not create a contract, engagement, or obligation on either side.HIP may accept, reject, defer, or decline any application at its sole discretion. By submitting an application you represent that the information you provide is accurate, complete, and current, that you are authorised to submit it on behalf of the organisation named in the application, and that you have the authority to share any information contained in the application. An Engagement is formed only on the signed SOW referred to in Section 8.

8. Engagements and contract formation

Each Engagement is governed by a signed SOW between Akii Technologies Ltd and the Client that sets out the specific scope, fees, timeline, deliverables, key personnel, assumptions, and any Engagement-specific terms. These Terms apply to every Engagement and are incorporated into every SOW by reference. No verbal agreement, email exchange, preliminary discussion, proposal, draft, Deliverable, or introductory call creates a binding Engagement until a SOW has been signed by authorised representatives of both parties. Any services provided before a SOW is signed are provided on a no-obligation, no-warranty basis.

9. Fees, payment, taxes

Fees are set out in the applicable SOW and, where not otherwise stated, are quoted in United States Dollars and are exclusive of value-added tax, sales tax, goods and services tax, withholding tax, customs duties, bank charges, card-processing fees, foreign-exchange costs, and any other taxes or duties (“Taxes”). The Client is responsible for paying all Taxes, and where any applicable law requires the Client to withhold any amount, the Client will gross up the payment so that HIP receives the full amount that would have been payable but for the withholding.

Unless the SOW states otherwise:

• fees for the AI Operating Audit and any fixed-scope Engagement are invoiced in full on signing of the SOW and are payable prior to commencement of work;
• fees for recurring retainers (including AI Operating Partner) are invoiced monthly in advance;
• hourly, daily, or time-and-materials work is invoiced monthly in arrears against a detailed fee statement;
• all invoices are payable within fifteen (15) calendar days of the invoice date by wire transfer to the bank account specified on the invoice or, where offered, by card payment processed by Stripe;
• late payments accrue interest at one-and-a-half percent (1.5%) per month, or the maximum rate permitted by applicable law, whichever is lower, from the due date until paid in full, together with reasonable costs of collection including legal fees;
• HIP may suspend Services, withhold Deliverables, revoke Platform access, and decline to issue further work for any Client whose account is in arrears by more than fifteen (15) calendar days;
• all fees are non-refundable once paid except where a refund is expressly required by an SOW that we have signed or by mandatory applicable law.

HIPmay pass through at cost, with the Client’s prior written approval, any reasonable travel, accommodation, subsistence, third-party software, data, or licensing costs necessarily incurred in connection with an Engagement.

10. Client obligations and warranties

The Client warrants and undertakes that it will:

• provide accurate, complete, and timely information and access (including system credentials, workflow documentation, data exports, and personnel time) as reasonably required by HIP to perform the Services;
• designate an executive sponsor with authority to make decisions for the Engagement and respond to HIP inquiries within the response windows agreed in the SOW;
• ensure that any Client Data, login credentials, system access, or personal data it provides to HIP has been lawfully collected, that the Client has all rights, consents, and authorisations required to share it with HIP, and that the Client’s sharing of it does not breach any contract, law, regulation, or third-party right;
• not provide to HIP any data classified by the Client as “highly confidential”, “restricted”, special category personal data, health data, payment card data in scope of PCI-DSS, controlled technical data under any export-control regime, or data of children under the age of 16, unless expressly agreed in writing and covered by a dedicated security and DPA arrangement;
• comply with all applicable laws and regulations in connection with its use of the Services, including sanctions, export controls, anti-money-laundering, anti-bribery, and data-protection laws;
• review, validate, and take ultimate accountability for all Deliverables before operationalising them, including any outputs produced in whole or in part by AI Systems.

The Client’s failure to meet any of the foregoing may result in delay to, or suspension or termination of, the Engagement, and any resulting impact on scope, timeline, or fees is at the Client’s cost. HIP is not responsible for deficiencies in Deliverables arising from Client Data, credentials, or instructions that were inaccurate, incomplete, unlawful, or withheld.

11. Intellectual property

HIP Methodologies. HIP is and remains the sole and exclusive owner of all right, title, and interest in and to the HIP Methodologies, including all intellectual property rights therein, together with all pre-existing know-how, frameworks, tools, prompts, configurations, models, templates, and software developed by or licensed to HIP, and any improvements, modifications, derivative works, or extensions of any of the foregoing (“Background IP”). Nothing in these Terms or any SOW transfers any ownership of Background IP to the Client.

Deliverables and Client licence.Subject to the Client’s full payment of all fees due under the applicable SOW, HIPgrants the Client a non-exclusive, non-transferable, non-sublicensable (except to the Client’s wholly owned affiliates and to employees, contractors, and advisors acting on the Client’s behalf under written confidentiality obligations no less protective than these Terms), royalty-free, worldwide licence to use Deliverables internally for the Client’s own operating purposes. The Client may not resell, sublicense, syndicate, publish, or otherwise commercially exploit any Deliverable, nor use any Deliverable to create, train, or evaluate a competing product, service, framework, course, or methodology. Deliverables embed HIP Background IP; no rights in the embedded Background IP are transferred, only this limited internal-use licence.

Client Materials. The Client is and remains the owner of all Client Data and any trademarks, trade names, logos, or proprietary content it supplies toHIP. The Client grants HIP a non-exclusive, royalty-free, worldwide licence to use, copy, store, process, display, transmit, and create derivative works of the Client Data to the extent necessary to deliver the Services, perform the SOW, and comply with legal obligations.

Residuals and learning. HIP may retain and use, without restriction, the general knowledge, skills, experience, ideas, concepts, techniques, and know-how acquired in the course of performing the Services and retained in the unaided memory of its personnel, provided that HIP does not disclose Client-specific Confidential Information in doing so. Nothing in these Terms limitsHIP from developing, providing, or using services, tools, methodologies, Deliverables, or materials for itself or for other clients that are similar to those developed under a SOW.

Feedback.Any feedback, suggestions, or ideas you provide about the Services (“Feedback”) are non-confidential, and you grant HIP a perpetual, irrevocable, worldwide, royalty-free licence to use and incorporate the Feedback into the Services and the HIP Methodologies without obligation or attribution.

12. AI-specific terms and disclaimers

The Services are built on and routinely incorporate AI Systems. The Client acknowledges and agrees that:

• AI Systems produce probabilistic, non-deterministic outputs that may be inaccurate, incomplete, biased, outdated, or otherwise unreliable, including outputs that are superficially plausible but factually wrong (commonly known as “hallucinations”);
• outputs of AI Systems are not guaranteed to be unique; different users may receive similar or identical outputs to similar inputs;
• HIP applies human-in-the-loop review to the Deliverables it signs off on, but the Client is responsible for final review, validation, and operationalisation of every Deliverable before relying on it for any business, legal, regulatory, safety-critical, or financial purpose;
• HIP does not guarantee any specific business outcome, return on investment, cost saving, revenue uplift, time saving, headcount reduction, quality improvement, or adoption outcome. Any forward-looking statement, estimate, or projection is illustrative only;
• the Client must not use the Services or any Deliverable in any manner that is prohibited by the acceptable use policy, content policy, or terms of service of the underlying AI provider (including, where applicable, OpenAI, Anthropic, Google, Microsoft, or any other model or inference provider);
• the Client must not submit, via HIP, any prompts, data, or content to any AI System that are prohibited by the applicable AI provider, that violate applicable law, that attempt to bypass safety or security measures, or that are intended to generate malware, disinformation, infringing content, or content that targets natural persons for unlawful purposes;
• the Client remains responsible for ensuring that its use of AI Systems within its own operations complies with all applicable laws, including the UAE Federal Decree-Law on the Protection of Personal Data, the DIFC Data Protection Law 2020, and any sector-specific, jurisdictional, or industry obligation to which the Client is subject.

HIP does not guarantee that any AI System used to deliver the Services will be continuously available, error-free, or free from interruption. Where an underlying AI provider changes, suspends, or terminates a model, endpoint, or capability, HIP may substitute an equivalent model or capability and any such change does not constitute a breach of the Services.

13. Confidentiality

Each party (the “Receiving Party”) may receive Confidential Information of the other (the “Disclosing Party”). “Confidential Information” means any non-public information that is identified as confidential or that a reasonable person would understand to be confidential given its nature and the circumstances of disclosure, including the HIPMethodologies, SOW commercial terms, pricing, Deliverables, Client Data, system details, and business plans. Confidential Information does not include information that (a) is or becomes public without breach of this clause by the Receiving Party, (b) was already known to the Receiving Party without obligation of confidentiality, (c) is rightfully received from a third party without restriction, or (d) is independently developed without use of or reference to the Disclosing Party’s Confidential Information.

The Receiving Party will (i) use Confidential Information only to perform its obligations and exercise its rights under these Terms and any SOW, (ii) protect it with at least the same degree of care it uses to protect its own Confidential Information of similar importance, and in no case less than a reasonable standard of care, and (iii) restrict disclosure to its personnel, affiliates, contractors, advisors, and sub-processors who need to know and who are bound by confidentiality obligations no less protective than this clause. The Receiving Party may disclose Confidential Information to the extent required by law, court order, or a competent authority, provided that where permitted it gives the Disclosing Party prompt notice so it may seek protective relief. Confidentiality obligations survive termination of these Terms and continue for as long as the information remains confidential.

14. Data protection and privacy

Our handling of personal information collected through the Website, the application process, marketing activity, and our general business operations is described in our Privacy Policy, which is incorporated into these Terms by reference.

Where, in delivering an Engagement, HIP processes personal data on behalf of the Client, the parties will enter into a separate DPA that allocates the controller/processor responsibilities under the DIFC Data Protection Law 2020 and any other applicable data-protection law. In the absence of a signed DPA, the Client must not cause HIP to process any personal data beyond what is strictly necessary for the administration of the Engagement.

15. Third-party services

The Services may integrate with, rely on, or recommend third-party products, platforms, or services (“Third-Party Services”), including AI providers, cloud infrastructure providers, identity providers, analytics providers, and electronic-signature providers. Third-Party Services are governed by the terms of the relevant third party, and HIP does not warrant, endorse, or take responsibility for them beyond the extent expressly agreed in an SOW. The Client is responsible for complying with the terms of any Third-Party Service it uses or that it requires us to use on its behalf, and for paying any fees, seats, or licences owed to the third party unless the SOW expressly allocates that cost to us.

16. Warranty and disclaimer

HIPwarrants that the Services will be performed in a professional and workmanlike manner substantially in accordance with the SOW. As the Client’s sole and exclusive remedy, and HIP’s sole and exclusive liability, for any breach of this warranty, HIP will, at its discretion and at no additional charge, re-perform the non-conforming portion of the Services, provided that the Client notifies HIP in writing within thirty (30) calendar days of delivery of the non-conforming Service.

Except for the express warranty set out above, the Services, the Website, the Platform, and all Deliverables are provided “as is” and “as available”. To the maximum extent permitted by applicable law, HIP disclaims all other warranties, representations, and conditions of any kind, whether express, implied, statutory, or otherwise, including warranties or conditions of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, accuracy, completeness, uninterrupted or error-free operation, and any warranty arising out of course of dealing or usage of trade. HIPdoes not warrant that the Services will meet the Client’s requirements, that any AI output will be accurate or suitable, or that any business outcome, metric, or savings will be achieved.

17. Limitation of liability

To the maximum extent permitted by applicable law, neither party will be liable to the other for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, anticipated savings, goodwill, reputation, opportunity, data, or data use, in each case whether arising in contract, tort (including negligence), statute, or otherwise, even if advised of the possibility of such damages and even if a remedy fails of its essential purpose.

To the maximum extent permitted by applicable law, each party’s total aggregate liability arising out of or relating to these Terms, the Website, any SOW, and all Services, Deliverables, and any act or omission in connection with any of the foregoing, whether in contract, tort (including negligence), strict liability, or any other legal theory, will not exceed the total fees actually paid by the Client toHIP under the SOW giving rise to the liability in the twelve (12) months immediately preceding the event giving rise to the claim, or, where no SOW applies, the sum of one thousand US Dollars (USD 1,000).

The limitations and exclusions in this Section 17 do not apply to (a) the Client’s obligation to pay fees and Taxes, (b) breach of Section 11 (Intellectual property), (c) breach of Section 13 (Confidentiality), (d) the Client’s indemnification obligations in Section 18, or (e) liability that cannot be excluded or limited under applicable law, including liability for fraud or fraudulent misrepresentation.

18. Indemnification

The Client will defend, indemnify, and hold harmless Akii Technologies Ltd, its affiliates, directors, officers, employees, contractors, agents, and assigns (the “HIP Parties”) from and against any and all third-party claims, actions, investigations, demands, losses, damages, settlements, fines, penalties, liabilities, and expenses (including reasonable legal fees) arising out of or relating to:

• the Client’s breach of these Terms or any SOW, including any warranty in Section 10;
• any Client Data or any instruction the Client provides to HIP, including any claim that Client Data or the Client’s instructions infringe any intellectual property, privacy, publicity, or data-protection right;
• the Client’s use of any Deliverable or output of an AI System in production, including any operational, financial, regulatory, or reputational consequence of that use;
• the Client’s violation of any applicable law or third-party right in connection with the Services.

HIP will give the Client prompt notice of any claim, grant the Client sole control of the defence and settlement (provided no settlement imposes any obligation on aHIPParty without its prior written consent, not to be unreasonably withheld), and reasonable cooperation at the Client’s cost.

19. Term and termination

These Terms apply from the time you first access the Website or Services and continue until terminated. Each SOW has its own term, as stated in the SOW. Either party may terminate an SOW:

• for cause, if the other party commits a material breach and fails to cure it within fifteen (15) calendar days of written notice describing the breach, or where the breach is not capable of cure, with immediate effect;
• for cause, with immediate effect, if the other party becomes insolvent, ceases or threatens to cease doing business, makes a general assignment for the benefit of creditors, files or has filed against it any bankruptcy, reorganisation, or similar proceeding, or has a receiver, administrator, or liquidator appointed over any part of its assets;
• for convenience, only where the SOW expressly provides a right of termination for convenience and subject to the notice period stated in that SOW.

HIP may additionally suspend or terminate any Service, SOW, or Platform access with immediate effect if the Client (a) fails to pay any undisputed invoice when due, (b) uses the Services in breach of Section 5, (c) uses AI Systems in breach of Section 12, (d) exposes HIP to material legal, regulatory, reputational, sanctions, anti-money-laundering, or security risk, or (e) would cause HIP to breach its own upstream obligations to any Third-Party Service provider.

Upon termination or expiry: (i) the Client will pay all fees accrued up to the effective date of termination, together with any non-cancellable committed costs already incurred by HIPin performing the SOW; (ii) each party will return or destroy the other party’s Confidential Information in its possession, except where retention is required by law, by the Receiving Party’s back-up procedures, or by HIP’s legitimate internal audit, quality-control, and defensive record-keeping obligations; (iii) all licences granted to the Client lapse immediately, except the internal-use licence to Deliverables paid for in full, which survives; (iv) any clause that by its nature should survive termination will survive, including Sections 2, 9, 11 to 13, and 15 to 27.

20. Non-solicitation

During any Engagement and for a period of twelve (12) months following its termination, the Client will not, without HIP’s prior written consent, directly or indirectly, solicit for employment, engagement, or contract work any employee, contractor, or key adviser of HIP with whom the Client has had material contact in connection with the Services, nor knowingly hire, engage, or retain any such person. General recruiting solicitations not specifically targeted at HIP personnel, and hires resulting solely from such general solicitations, are not a breach of this clause. If the Client breaches this clause, the Client will payHIP, as liquidated damages and not as a penalty, an amount equal to one hundred percent (100%) of the relevant person’s total annual compensation (base plus variable) at HIP as at the date of the breach, which the parties agree represents a genuine pre-estimate of HIP’s loss.

21. Publicity

HIPmay not publicly identify the Client as a client, use the Client’s name or logo, or publish any attributed quote without the Client’s prior written approval. Any approved public reference must follow the Client’s brand-use guidelines made available to HIP. The Client may withdraw this permission on thirty (30) days written notice, after which HIPwill cease prospective use.

22. Force majeure

Neither party will be liable for any failure or delay in performance (other than payment obligations) to the extent caused by an event beyond its reasonable control, including acts of God, natural disasters, pandemics, acts of war or terrorism, civil unrest, government action, embargoes, sanctions, labour disputes, failures of telecommunications or internet services, failures or disruptions of cloud infrastructure providers, and outages or material policy changes of AI providers. The affected party must promptly notify the other and use reasonable efforts to resume performance. If a force majeure event continues for more than thirty (30) consecutive days, either party may terminate the affected SOW on written notice.

23. Notices

Except where another mechanism is prescribed in an SOW, notices to HIP under these Terms must be in writing and sent to Akii Technologies Ltd, IH-00-01-03-OF-05, Level 3, Innovation One, Dubai International Financial Centre, Dubai, United Arab Emirates, with a copy by email to [email protected]. Notices to the Client will be sent to the postal or email address identified in the Client’s application, SOW, or most recent account record, and the Client is responsible for keeping those details current. Notices by email are deemed received on transmission if sent during the recipient’s business hours at its registered office, and otherwise on the next business day at that place.

24. Assignment

The Client may not assign, novate, sub-contract, or otherwise transfer any of its rights or obligations under these Terms or any SOW without HIP’s prior written consent, except to a successor-in-interest by merger, reorganisation, or sale of all or substantially all of the assets to which the SOW relates, provided the successor is not a competitor of HIP and assumes all obligations in writing. Any purported assignment in breach of this clause is void. HIP may assign or transfer its rights and obligations to any affiliate, to any successor-in-interest, or to any acquirer of substantially all of its assets or business, without consent.

25. Governing law and jurisdiction

These Terms, each SOW, and any non-contractual obligations arising out of or in connection with them, are governed by and construed in accordance with the laws applicable in the Dubai International Financial Centre (DIFC). The parties irrevocably submit to the exclusive jurisdiction of the DIFC Courts for the resolution of any dispute, claim, or matter arising out of or in connection with these Terms, any SOW, the Website, the Services, or any Deliverable, and waive any objection to the convenience or propriety of that forum.

Notwithstanding the foregoing, HIP may bring proceedings for injunctive relief, specific performance, or protection of its intellectual property or Confidential Information in any court of competent jurisdiction.

26. Changes to these Terms

HIPmay update these Terms from time to time. The “Last updated” date at the top of this page will reflect the most recent change. Material changes will become effective on the date stated at the top of the revised Terms. Your continued use of the Website or Services after that date constitutes acceptance of the revised Terms. For changes that materially reduce the Client’s rights under an active SOW, the version of these Terms in force on the signing date of that SOW continues to apply to that Engagement unless the parties agree otherwise in writing.

27. General

• Entire agreement. These Terms, together with the Privacy Policy, any DPA, and any signed SOW, constitute the entire agreement between the parties on the subject matter and supersede all prior or contemporaneous proposals, negotiations, and representations.
• No waiver. A failure or delay to enforce any right does not waive that right. Any waiver must be in writing and signed.
• Severability.If any provision is held invalid or unenforceable, the remaining provisions continue in force and the invalid provision will be replaced by an enforceable provision that most nearly reflects the parties’ intent.
• No third-party beneficiaries. These Terms do not confer any rights on any person or entity other than the parties.
• Relationship. The parties are independent contractors. No agency, partnership, joint venture, or employment relationship is created by these Terms.
• Language. The English language version of these Terms is controlling in all respects.
• Headings. Headings are for convenience only and do not affect interpretation.
• Counterparts and electronic signature. Any SOW may be executed in counterparts, including by electronic signature through our nominated e-signature provider, and the parties consent to electronic execution and delivery as the equivalent of original signature.

28. Contact

Questions about these Terms, a SOW, or the Services should be directed to [email protected], or by post to Akii Technologies Ltd, IH-00-01-03-OF-05, Level 3, Innovation One, Dubai International Financial Centre, Dubai, United Arab Emirates.